Privacy Policy
Last updated: July 2026
MenuAR ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or purchase a subscription.
By using MenuAR, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly and information collected automatically when you use our platform.
1.1 Information You Provide
This may include:
Full name
Business name
Email address
Phone number
Mobile phone number (if you opt in to SMS communications), along with the date, time, and method of your consent
Billing and payment information
Subscription plan details
Any information submitted through our forms or checkout
Payment information is processed securely by our payment providers. MenuAR does not store full credit card details.
1.2 Information Collected Automatically
When you visit our website or use our platform, we may automatically collect:
IP address
Device type and browser
Pages visited and actions taken
Date and time of access
Referring URLs
This data is used for analytics, security, and service improvement.
2. How We Use Your Information
We use your information to:
Provide and operate the MenuAR platform
Process subscriptions and payments
Generate and manage AR menu services
Communicate with you about your account or service updates
Send you SMS text messages related to your account, orders, or service updates, and promotional messages if you have opted in
Provide customer support
Improve our website and services
Prevent fraud and unauthorized access
Comply with legal and regulatory obligations
We do not sell your personal data.
2.1 SMS Communications
If you provide your mobile number and opt in, MenuAR may send you SMS messages related to your account and service updates, and — if you separately opt in — promotional or marketing messages.
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of any purchase or subscription.
You can opt out of SMS at any time by replying STOP to any message, or by contacting us at [email protected]. You can reply HELP for assistance.
3. Payments & Billing
Payments are handled by trusted third-party payment processors (such as Stripe or similar providers).
These providers process your payment information according to their own privacy and security standards. MenuAR only receives confirmation of payment and related billing details.
4. 3D Model Services
If you purchase 3D model generation services:
Dish details and media you provide are used only to create your AR models
Generated 3D assets belong to you for use within MenuAR
We do not share your menu content with third parties except where required to deliver the service
5. Cookies & Tracking
We use the following types of cookies:
Essential cookies — required for the platform to function (e.g., login sessions)
Analytics cookies — help us understand usage patterns and improve the service
Preference cookies — remember your settings and preferences
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect platform functionality.
6. Data Sharing
We may share limited data only with:
Service providers necessary to operate the platform (hosting, analytics, payments)
Legal authorities if required by law or to protect our rights
We never share personal data for advertising resale.
6.1 Mobile Opt-In Data
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes, under any circumstances. Mobile information is used solely for the purposes described in this policy and is never sold, rented, or shared with third parties for their own marketing purposes.
7. Data Retention
We retain your information only as long as:
Your account is active
Needed to provide services
Required for legal, accounting, or tax purposes
You may request deletion of your data, subject to legal obligations.
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers
Encrypted connections (SSL)
Restricted access to sensitive information
All data is transmitted using SSL/TLS encryption
Access to personal data is restricted to authorized personnel on a need-to-know basis
We conduct regular security reviews of our systems
In the event of a data breach affecting your personal information, we will notify affected users in accordance with applicable law
However, no system is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain data processing
Opt out of SMS communications at any time by replying STOP to any message received
To exercise these rights, contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
Continued use of the platform means acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: [email protected]
Phone: +1 775-363-6827
Address:
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States